Employee Assistance Program
Employee Assistance Program
empowering healthier workplaces through proactive support
the right support programs move you from survive to thrive
We believe that the wellbeing of your people drives the success of your business. Our Employee Assistance Program (EAP) provides your employees and managers with access to professional, confidential support services that promote mental health, resilience, and productivity in the workplace. From one-on-one counselling to leadership training, our EAP services are designed to address real challenges employees face every day—both at work and at home.
We offer tailored, practical and responsive solutions that help organisations manage stress, reduce absenteeism, and create a culture of care. Whether your team is navigating a crisis or simply needs better balance, our EAP services make it easier for them to thrive.
Confidential Counselling Services for Employees
Confidential counselling is the cornerstone of a strong Employee Assistance Program (EAP). We offer professional counselling services delivered by qualified psychologists and counsellors. These services are fully confidential and designed to support employees dealing with personal or workplace challenges. Common issues include anxiety, depression, stress, grief, relationship problems, and substance use.
By offering a safe space to talk through their concerns, employees can gain strategies to improve their mental health and wellbeing. This in turn supports improved performance, better focus, and higher engagement in the workplace. Our counselling services are easily accessible via phone, video call, or in person, depending on your team’s preferences.
Providing employees with early access to support is a smart way to reduce long-term absenteeism and improve retention. Confidential counselling through our EAP helps build a healthier, more resilient workforce—one conversation at a time
Work-Life Balance Assistance and Coaching
Maintaining a healthy work-life balance is increasingly challenging in today’s fast-paced environment. That’s why work-life balance assistance is a core component of our Employee Assistance Program (EAP). We help employees develop personalised strategies to manage the competing demands of work and personal life.
Whether it’s setting boundaries, time management, or coping with caregiver responsibilities, our EAP experts offer practical advice tailored to individual needs. We also provide coaching on topics such as stress management, burnout prevention, and energy renewal techniques to keep employees feeling empowered—not overwhelmed.
When employees feel in control of their time and priorities, they are more productive, engaged, and satisfied in their roles. Our work-life balance support doesn’t just benefit individuals—it fosters healthier teams and a more sustainable workplace culture.
Let us help your people achieve better balance, greater wellbeing, and long-term job satisfaction.
Conflict Resolution and Resilience Training
Healthy workplaces rely on strong communication and collaboration. That’s why our Employee Assistance Program (EAP) includes dedicated services for conflict resolution and resilience training. We work closely with organisations to address team challenges, reduce friction, and build stronger workplace relationships.
Conflict is a natural part of working in teams, but unresolved tension can lead to low morale, high turnover, and lost productivity. Through facilitated sessions, mediation, and training workshops, we give teams the tools to identify and resolve conflict constructively. Our resilience training programs also help individuals adapt to change, bounce back from setbacks, and maintain emotional strength under pressure.
Building psychological resilience is a critical skill in today’s dynamic workplaces. With the right guidance, teams can turn challenges into growth opportunities. Our EAP empowers your staff to thrive—not just survive—during difficult times.
Manager Support and Mental Health Training
Leaders play a vital role in shaping workplace culture and supporting employee wellbeing. That’s why manager support and training is a key component of our Employee Assistance Program (EAP). We equip managers with the tools to recognise signs of mental health concerns and respond appropriately.
Our EAP offers workshops, coaching, and practical guides to help managers initiate supportive conversations, manage challenging behaviours, and foster psychologically safe teams. We also help leaders understand their responsibilities when it comes to employee mental health and legal obligations in this space.
By training your leaders to lead with empathy and awareness, your business becomes more resilient, inclusive, and engaged. Managers who are supported and confident in this area contribute significantly to reducing stress and boosting morale across the organisation.
Empower your leadership team to be champions of mental health with expert support from our EAP.
Critical Incident Response and Support
Unexpected workplace incidents can have a lasting impact on employee wellbeing. HR Consulting Melbourne provides critical incident response services as part of our comprehensive Employee Assistance Program (EAP). When your team experiences trauma—such as an accident or restructure, our rapid response service ensures employees receive immediate psychological support.
Our trained professionals provide on-site or remote debriefing sessions, one-on-one counselling, and guidance to managers on how to support affected staff. This immediate intervention helps reduce the emotional toll, prevent long-term stress and promotes a faster recovery.
Critical incident support is about more than just damage control—it’s about demonstrating that you care for your team when they need it most. With our EAP, you can act quickly and compassionately when your people are most vulnerable, helping them feel safe, heard, and supported.
The right Employee Assistance Program (EAP) can transform your workplace. By addressing mental health and wellbeing head-on, you’ll see improvements in team morale, productivity, and staff retention.
Contact us today to discuss a customised EAP solution for your business. Let’s build a workplace where your people feel seen, supported, and ready to succeed.